We're here to help. If you have a question about a product, an order, shipping, returns, or anything else related to MyPetsEssentials.com, please get in touch with us.
How to Reach Us
Email
hello@mypetsessentials.com
Phone
+1 (302) 209-5929
Business Hours
Monday–Friday, 8:00 AM–5:00 PM EST
Mailing Address
MyPetsEssentials.com
124 Broadkill Rd
#593 Milton, DE 19968-1008
United States
Customer Support
For the fastest assistance, please include your order number when contacting us about an existing order. If you're contacting us about a product, including the product name or SKU can also help us respond more efficiently.
We can assist with questions about:
- Product information and availability
- Order status and order-related questions
- Shipping and delivery
- Returns and refunds
- Damaged, incorrect, or missing items
- Other questions about your purchase
Contact Form
You can also use the contact form below to send us a message. Please provide as much relevant information as possible so we can assist you efficiently.
We aim to respond to customer inquiries as promptly as possible during our business hours.