Soft Sided Backpack Tote with Detachable Wheels for Cats & Small Dogs, Please Check Sizing Before Purchase, Premium Brand Self Locking Zippers & Faux Fleece Padding. Designed for Biking, Travel, Hiking & Fun with Your Pet
Perfect for travels such as biking, hikes or whenever your hands are not available to carry a tote. Also can be used as an in-cabin under seat airline capable pet carrier
BE SURE to acclimate your pet as much as possible to a new carrier in a home environment. You never want their first adventure out to be to a stressful airport or veterinarian. Let your pet learn to appreciate the carrier as a safe home away from home.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@mypetsessentials.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@mypetsessentials.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@mypetsessentials.com.
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