Description
xOur Our 1" BioThane collars are waterproof, stink-proof, soft to the touch, durable, and feature a variety of colour options as well! They are easy to clean, just a quick rinse under water is all it takes to get your collar looking new again.
Red and White Dog Collar
For the best fit, measure your dog's neck and choose the size where the measurement is roughly in the middle.
Size Guide:
XSmall 10-12 inches
Small 11-13 inches
Small/Medium 12-14 inches
Medium 13-15 inches
Medium/Large 14-16 inches
Large 15-17 inches
Large/XL 16-18 inches
XL 17-19 inches
XL/XXL 18-20 inches
XXL 19-21 inches
General Safety Tips:
- Always make sure you are clipping directly to the D ring.
- Always inspect gear prior to us for wear and tear that could potentially cause safety issues.
- Never use the gear for anything other than the intended purpose. Misuse of gear can lead to safety issues.
- It is not advised to let your dog drag the leash behind them on the ground.
- Don't leave your dog unsupervised while any gear is being worn.
- It is the buyer's responsibility to determine what gear is appropriate for their dog's size and strength, as well as activity level. Kai's Ruff Wear is not liable for any injuries or damages that may occur as a result of use.
Returns & Refunds
xReturn
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@mypetsessentials.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@mypetsessentials.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@mypetsessentials.com.
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